Terms & Conditions

Last updated: July 28, 2026

1. Agreement to Terms

By accessing or using CollectiveOS ("the Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Service.

CollectiveOS is a subsidiary of Seamless Holdings, LLC ("Parent"). These Terms form a binding agreement solely between you and CollectiveOS. Seamless Holdings, LLC and its other affiliates, subsidiaries, officers, directors, employees, agents, and owners (collectively, "Parent Parties") are not parties to these Terms and have no obligations to you under them.

2. Description of Service

CollectiveOS provides union and team management software, including modules for salary estimation, shift swapping, civic impact tracking, case flow, events, crowdfunding, and related tools. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. Account and Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and for all activity under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit malware, spam, or harmful content
  • Attempt to gain unauthorized access to our systems or other accounts
  • Use the Service to harass, abuse, or harm others

5. Subscription and Payment

Paid modules and related fees are billed as described at purchase or in your team settings. Fees are non-refundable except as required by law or as stated in our billing policy. We may change pricing with reasonable notice. Continued use after a price change constitutes acceptance.

6. Your Data and Content

You retain ownership of the data and content you submit to the Service. By using the Service, you grant CollectiveOS a limited license to store, process, and display your content as necessary to provide the Service. Our use of your data is governed by our Privacy Policy.

7. Intellectual Property

CollectiveOS, its design, features, branding, and underlying technology are owned by CollectiveOS or its licensors. You may not copy, modify, or create derivative works without written permission from CollectiveOS. Nothing in these Terms transfers any ownership interest in the Service to you, or creates any license from Parent Parties.

8. Corporate Separateness; No Parent Liability

You acknowledge and agree that:

  • CollectiveOS is a distinct legal entity from Seamless Holdings, LLC and from other Parent Parties.
  • Your sole recourse for any claim arising out of or relating to the Service, these Terms, or the Privacy Policy is against CollectiveOS.
  • To the maximum extent permitted by law, Parent Parties shall have no liability whatsoever—whether in contract, tort (including negligence), strict liability, or otherwise—for any claim, loss, damage, cost, or expense arising out of or relating to the Service, these Terms, or your use of or inability to use the Service.
  • You will not name, join, or seek to impose liability on any Parent Party in any dispute, claim, or proceeding arising from the Service or these Terms, except to the extent a court of competent jurisdiction finally determines that such party is legally required to be joined and cannot be excluded.
  • No act, omission, statement, or representation by CollectiveOS shall be attributed to Parent Parties, and no act, omission, statement, or representation by Parent Parties shall create obligations for CollectiveOS beyond those expressly set out in these Terms.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. You use the Service at your own risk. Parent Parties make no warranties regarding the Service.

10. Limitation of Liability

To the maximum extent permitted by law, CollectiveOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. CollectiveOS's total liability for any claim arising out of or relating to the Service or these Terms shall not exceed the amounts you paid to CollectiveOS for the Service in the twelve (12) months preceding the claim.

Without limiting Section 8, Parent Parties shall have no liability of any kind arising from the Service or these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless CollectiveOS and, to the extent claims are asserted against them in connection with your use of the Service, the Parent Parties, from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. You may cancel your account at any time. Upon termination, your right to use the Service ceases immediately.

13. Governing Law; Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively against CollectiveOS (and not against Parent Parties) in the state or federal courts located in Palm Beach County, Florida, and you consent to personal jurisdiction there.

14. Changes

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

15. Contact

For questions about these Terms, contact CollectiveOS at billing@collectiveos.com.