Privacy Policy

Last updated: July 28, 2026

1. Introduction

CollectiveOS ("CollectiveOS," "we," "our," or "us") is committed to protecting your privacy. CollectiveOS is a subsidiary of Seamless Holdings, LLC ("Parent"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (the "Service").

Except as expressly stated in this Policy, Seamless Holdings, LLC and its other affiliates, subsidiaries, officers, directors, employees, agents, and owners (collectively, "Parent Parties") do not control, operate, or process personal information through the Service, and are not responsible for the privacy practices of CollectiveOS.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information: Name, email address, and other details when you register or manage your account.
  • Team and organization data: Information about your team, members, and the data you choose to store in our modules (e.g., salary plans, shift swaps, civic impact records, events, and crowdfunding).
  • Payment and billing information: Information needed to process subscriptions, donations, ticket purchases, and related transactions (processed by our payment providers).
  • Communications: Messages you send through our contact forms or support channels.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and support
  • Respond to your inquiries and requests
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues or fraud

4. Data Sharing and Disclosure

We do not sell your personal information. Your mobile phone number and related data will not be shared or sold to third parties for marketing or promotional purposes. We may share your information only:

  • With service providers who assist us in operating our platform (e.g., hosting, payment processing), under confidentiality obligations
  • When required by law or to protect our rights, safety, or property
  • With your consent or at your direction
  • In connection with a corporate transaction involving CollectiveOS (such as a merger, financing, or sale of assets), subject to appropriate confidentiality protections

Sharing information with Parent Parties, if any, occurs only as needed for corporate governance, legal compliance, or support of CollectiveOS operations, and does not make Parent Parties controllers of your data for the Service unless required by applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. Contact us at billing@collectiveos.com to exercise these rights. Requests concerning the Service should be directed to CollectiveOS, not to Seamless Holdings, LLC.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and improve our services. You can control cookie settings through your browser.

8. Parent Company Disclaimer

CollectiveOS is a separate legal entity from Seamless Holdings, LLC. Your relationship under this Privacy Policy is solely with CollectiveOS. To the maximum extent permitted by law, Parent Parties have no obligation or liability arising from or relating to the collection, use, disclosure, or safeguarding of information under this Policy or your use of the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact CollectiveOS at billing@collectiveos.com.